Looks like it's a known issue with Teradici PCOIP protocol and it hasn't been fixed yet. We also tried running VMs using VMware Blast protocol and it didn’t have the high GPU usage issues, but unfortunately, almost all of our thin clients only support PCOIP.Īttaching screenshot below: please note the GPU utilization of PCoIP Server (32bit) process.Īfter a long discussion with NVIDIA, they concluded that it's not on their side. We tried running it with different Horizon Agent versions (6, 7.0.2, 7.2.0, 7.4.0, 7.5.1, 7.6 & 7.7) and using direct connect bypassing Horizon Server.
The performance problem appears even if we use the Horizon software client and have it set to PCoIP. Thus far no combination we have attempted has resolved the issues for vGPU machines when there are more than a few users per machine. We tried standalone fresh copies of windows 10 and various build numbers. We began trying different version of the vmware agent and direct connect, various revisions of the driver for esxi. We began to notice that the pcoip_server_win32.exe was using a lot of CPU and GPU time via the task manager. On the same host non vGPU VMs were not experiencing the same slowdowns. Additionally these issues were only occurring on vGPU VMs. The same could be seen with the start menu. The users are seeing lag in the interface, a right click on the desktop might take 5-10 seconds for the context menu to appear. What we have noticed is after our first small set of user testing and no issues we began a larger test and noticed that once we hit about 15 users per M10 we began getting performance issue reports.
Intel(R) Xeon(R) Platinum 8168 CPU 2.70GHz.Here is quick bullet point list for the environment. We worked with NVIDIA to verify that the environment is setup correctly. For further information, see Guiding Principles on Independence and Objectivity.We have been working on implementing M10 vGPUs in our VMware environment and have been experiencing performance issues. Its research is produced independently by its research organization without input or influence from any third party. Gartner prides itself on its reputation for independence and objectivity. Your access and use of this publication are governed by Gartner’s Usage Policy. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
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